Frequently Asked Questions (FAQ)
Find answers to the most common questions about your Berry AI system.
- I Can't View My Berry AI Security Camera(s)
- Why Are My Berry AI Security Cameras Not Working?
- What Should I Do If My Berry AI Server Was Replaced?
- How Do I Update My Store Hours?
- Why Does My Camera Look Misaligned?
- Time on My Dashboard is Showing an Hour Behind/Ahead
- Can I Change the Metric Modules on the Real-Time Dashboard?
- Is My Berry AI Camera Recording Videos?
- My Dashboard is Not Updating (Frozen/Showing Active Loading/Gray/White)
- How to View Your Drive-Thru Lane Setup in Berry AI
- Why is my screen showing "Coming Soon"?
- Why Do We Integrate a New or Replacement Camera?
- Berry AI Training Phase: Why This Is Important and What Stores Should Expect
- My Store Is Undergoing a Remodel - Will This Impact My Berry System?
- How Do I Acquire My Berry Board Login Information?
- How do I get help with my Berry AI system?
- How do I access the Berry Board web portal?
- How can I add additional users to receive Daily/Weekly emails and/or access the Berry Board web portal?