Getting started
Troubleshooting
- My Berry AI monitors are not working (3+ monitors with HDMI extenders)
- My Berry AI Monitor Is Not Working (Black Screen/No Signal)
- My Berry AI system is not working - How do I restart my Berry AI server?
- My Counter Timer leaderboard is not loading or there is a white screen showing. How do I fix this? (For stores using Chromecast)
- My Berry AI camera(s) is offline. How do I restore its connection?
- My store's Berry AI monitor(s) is not displaying any information. How can I fix this?
Frequently Asked Questions (FAQ)
- I Can't View My Berry AI Security Camera(s)
- Why Are My Berry AI Security Cameras Not Working?
- What Should I Do If My Berry AI Server Was Replaced?
- How Do I Update My Store Hours?
- Why Does My Camera Look Misaligned?
- Time on My Dashboard is Showing an Hour Behind/Ahead